Ramsey Electronics FZ-146 Specifications download pdf (Page 62)

FX 146 • 62

The RAMSEY FX Transceiver Kit WARRANTY

Please read carefully BEFORE calling or writing in about your Kit. Most problems can be

solved WITHOUT contacting the Factory!

Notice that this is not a "fine print" warranty. We want you to understand your rights and ours

too! All Ramsey kits will work if assembled properly. The very fact that your kit includes this

manual is your assurance that a team of knowledgeable people have field-tested several

"copies" of this kit straight from the Ramsey inventory. If you need help, please read through the

manual carefully: all information required to properly build and test your kit is contained within its

pages! In particular, the FX Transceiver has been documented exhaustively.

1. DEFECTIVE PARTS: It's always easiest to blame a part for a problem in your kit. Before you conclude that

a part may be bad, thoroughly check your work. Today's semiconductors and passive components have

reached incredibly high reliability levels, and it's sad to say that our human construction skills have not. Very

rarely, a sour component might slip through. All our kit parts carry the Ramsey Electronics Warranty that they

are free from defects for a full (90) days from the date of purchase. Defective parts will be replaced at our

expense. If you suspect a part to be defective, please mail it to our factory for testing and replacement.

Please send only the defective part(s), NOT the entire kit. The part(s) MUST be returned to us in suitable

condition for testing. Please be aware that testing can usually determine if the part was truely defective or

damaged by assembly or usage. Don't be afraid to tell us that you "blew it". We're all human: in most cases,

replacement parts are very reasonably priced.

2. MISSING PARTS: Ramsey Electronics project kits are packed with pride in the U.S.A. If you believe we

packed an incorrect part or omitted a part clearly indicated in your assembly manual as supplied with the

basic kit by Ramsey, please write us with information on the part you need and proof of the kit purchase.

Before assuming a part value is incorrect, check the parts list carefully to see if it is a critical value such as a

specific coil or IC, or whether a range of values is suitable (such as 100 to 500 ufd.). Often, common sense

will solve a mysterious missing part problem. If you are missing five 10K ohm resistors and find five extra 1K

resistors, a simple VOM check will likely confirm that the "1K" resistors are actually the "missing" 10K units.

("Hmmm, I guess the red band really does look orange!")

3. FACTORY REPAIR OF ASSEMBLED KITS: To qualify for Ramsey Electronics factory repair, kits MUST:

1. NOT be assembled with acid core solder or flux.

2. NOT be modified in any manner.

3. BE returned in fully assembled form, not partially assembled.

4. BE accompained by payment of the proper repair fee. No repair will be begun until we

have received the MINIMUM repair fee of $49.00, or authorization to charge it to your

credit card account.

INCLUDE a description of the problem and legible return address. Do not send a separate letter: include all

correspondence with the unit. Please do not include your own hardware such as non-Ramsey cabinets,

knobs, cables, external battery packs, and the like. Ramsey Electronics reserves the right to refuse to repair

ANY item in which we find excessive problems or damage due to construction methods. To assist customers

in such situations, Ramsey Electronics, Inc. reserves the right to solve their needs on a case-by-case basis

without creating policy or precedent.

Please understand that our technicians are not volunteers and that set-up, testing, diagnosis, repair and

paper work can easily take over two hours of paid employee time on even a simple problem. Understand

too, that aligment is part of the kit building process and is not covered by this Warranty. Of course, it

we find that a part was defective in original manufacture, there will be no charge to repair your kit (But please

realize that our technicians know the difference between a defective part and parts burned out or damaged

through improper use or assembly.)

4. REFUNDS: You are given ten (10) days to examine our products. If you are not satisfied, you may return

your unassembled kit with all parts and instructions and proof of purchase to the factory for a full refund. The

returned package should be packed securely. Insurance is recommended. Please do not cause needless

delays, read all information carefully.

RAMSEY ELECTRONICS, INC. 793 Canning Parkway, Victor, New York 14564

Telephone 716-924-4560 Fax 716-924-4555

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Ramsey Electronics FZ-146 Specifications Page 62

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